Privacy Policy

At Snad we take your privacy and data security seriously. We are committed to transparency and fairness when collecting and using data. This Privacy Policy explains how we protect and use your data to provide our services.

We collect, manage and store data that may include your personal information as part of operating our business and delivering services. This policy describes why we collect data, how we use it, and under what circumstances it may be shared with others.

By visiting or registering on our website or using our services via any device or interface we provide, you agree to this Privacy Policy. We accept certain responsibilities and commitments to you. We also clarify that we are not responsible for misuse of the site by you or others, and are not liable for risks outside our control that may affect your personal information.

If you have any questions or concerns regarding this policy, you may contact us at:

info@snad.io

By using our site or services, you consent to this Privacy Policy and grant us explicit permission to process your personal information in accordance with it. We may process your personal information in the country where it was collected or in other countries whose data protection laws may be less stringent than those in your country.

Personal information includes name, postal address, phone number, email address, demographic data and other information that can identify you.

If you use our site, it may also include business information you provide related to commercial and personal relationships between you and other individuals and organizations ("accounting data").

You may provide or upload personal information to enable us to provide our services. We may request specific personal information when you request information about our services or products, participate in marketing or promotional activities, or contact us. If you are on a part of the site that requires personal information, it will be clear what information is required.

We collect, use and disclose personal information for the following purposes:

• To verify your identity;
• To provide the services offered through the site and to collect any fees due;
• To resolve issues and handle errors;
• To improve usability, performance and effectiveness of the site and our business;
• To provide you with news, updates and alerts about our services;
• To enforce our Terms of Service;
• To protect you and us from errors and fraud;
• To understand your needs and eligibility for products and services;
• To comply with legal and regulatory obligations;
• And for other purposes disclosed to you at the time of collection.

We only collect personal information we consider necessary to fulfill these purposes.

We may also collect and process anonymized information obtained from your browser or via cookies or other tracking tools that monitor and analyze visitor usage patterns and behavior.

We may use third-party tracking services to analyze such anonymized information, and those parties may set cookies to help track user behavior.

We may send you emails related to our services. You can unsubscribe from these messages by changing your notification settings on our site.

Please note that even if you unsubscribe or opt out of receiving marketing messages, we may still send you service-related or urgent communications (for example, if your credit card payment fails). If you do not wish to receive such messages, you must delete your account with us.

Except as set out in this Privacy Policy, we do not sell or disclose your personal information to third parties without your consent. However, we reserve the right to collect, analyze and aggregate non-personal information from all or any portion of visitors and users of our services and make such information available on our site or by other means as we deem appropriate.

We reserve the right to use service providers of our choice to facilitate the development, hosting and support of our services. This may include hosting our services through third-party companies located in jurisdictions different from where users are located.

Our employees, consultants, contractors, vendors and partners may, if authorized, have access to customer information as part of performing their duties or under agreements with us. In all cases, we take reasonable steps to ensure the protection of your personal information under contracts with such parties.

• Amazon Web Services (hosting)
• Google Cloud Platform (hosting)

Although we endeavor to select service providers we believe are trustworthy and able to meet expectations regarding confidential information, Snad is not responsible for any unlawful or unauthorized use of personal information by these parties unless such unlawful use results directly from our gross negligence or willful misconduct.

With your prior consent, we may disclose your accounting data (and related personal information) through our services to a third-party accountant or other services you use. If you permit such disclosure, the usage and disclosure restrictions in this Privacy Policy will not apply to that third party. We do not control the privacy practices of such third parties.

Currently, we do not have any affiliated parties, but if we do in the future, we may disclose personal information to a parent, subsidiary, joint venture or other companies under common control (the "Affiliates"), in which case we will require the Affiliates to adhere to this Privacy Policy.

Additionally, if another company merges with or acquires us or purchases our assets (including in bankruptcy), we may transfer your personal information to such company, and that company may continue to process your personal information as described in this Privacy Policy.

We will also disclose your personal information if required by law (including applicable law or any court order or other binding legal process) or if we believe in good faith such disclosure is necessary to resolve disputes and/or protect or defend the rights of Snad or other users. We will make reasonable efforts to notify you of such disclosure unless we are prohibited from doing so.

If you choose to provide personal information about a third party, we will assume you have obtained consent from that third party to provide the information to us. Examples include referrals of friends. Such information will not be used for any purposes other than those described above.

You agree that, with respect to personal information of others that you collect, use or disclose on the site, you have obtained all consents and rights necessary to collect, use and disclose such information as described in this Privacy Policy from time to time, and you agree that the indemnity you provide to us under the Terms of Service applies to any non-compliance by you in this regard.

We use commercial services to help ensure the security of personal information, including HTTPS and encryption. To prevent unauthorized access or disclosure, we implement appropriate physical, electronic and administrative procedures to protect and secure the information we collect and the means to access it.

Although we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us. More information about security may be found in our Terms of Service.

All personal information associated with your account will be deleted upon request as soon as practicable in accordance with the law. When you submit a request to delete your account, your data will be removed from our production servers and you will no longer be able to access your account.

However, we may retain your personal information to comply with laws, prevent fraud, resolve disputes, address issues, assist with investigations, enforce our Terms of Service, and take other actions as permitted by law.

Please note that if we have already disclosed some of your personal information to third parties, such as your accountant, we may not be able to access that information or require the parties to whom it was disclosed to delete or modify it.

Aggregated or anonymized data derived from your personal information that cannot be linked to your account may remain on our production servers indefinitely. We reserve the right to use any aggregated or anonymized data derived from or including your personal information.

At Snad we welcome your feedback and questions regarding this Privacy Policy and our use of your personal information. If you have any inquiries or need more detailed information, you may contact us at:

info@snad.io