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What reaches your customer's phone

Snad delivers your invoices and appointments to your customers

Issue an invoice or take a booking, and your customer gets a WhatsApp link to the document or booking page. Snad reminds them a day and two hours before appointments.

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WhatsApp messages arrive in Arabic, exactly as Snad sends them; emails follow the customer's language. Names and figures are samples.

Open each message

Each message has a moment it goes out, and a button that opens a page in the browser, with no app and no account.

  1. WhatsApp

    The invoice and its link

    The moment the invoice is issued

    The invoice number, date and total, and a button that opens its page so the customer can view it and download a PDF.

    Resend it from the invoice screen whenever you like.

  2. WhatsApp

    The quote, accepted from its link

    The moment the quote is issued

    The amount and how long it stays valid, and a page where the customer reads the lines and presses Accept quotation under their name.

    The acceptance shows on your copy with the name of whoever accepted.

  3. WhatsApp and email

    The reminder and the booking page

    A day before the appointment, then two hours before

    From the reminder the customer opens their booking page to confirm attendance, add it to their calendar, reschedule or cancel.

    The email carries an ICS calendar invitation.

  4. Email

    A nudge to book again

    A number of days after the visit, set per service

    One email naming the previous service, with your phone number and address, for registered customers.

    Off until you switch it on in the booking settings.

What Snad sends, and to whom

Every message Snad sends on your behalf: who gets it, the channel, when it goes and the language.

MessageToChannelWhenLanguage
Sales invoiceCustomerWhatsApp with the invoice linkWhen issued, and from its screen whenever you resendArabic
QuotationCustomerWhatsApp with a link to accept itWhen issuedArabic
Credit noteCustomerWhatsApp with the note's linkWhen issuedArabic
Booking received and confirmedCustomerWhatsApp and emailOn booking, then on confirmationWhatsApp in Arabic; email in the customer's language
Appointment reminderCustomerWhatsApp and email with a calendar inviteA day and two hours beforeWhatsApp in Arabic; email in the customer's language
Rescheduled or cancelledCustomerWhatsApp and emailWhen it changesWhatsApp in Arabic; email in the customer's language
A freed slot from the waitlistCustomerEmailWhen a slot frees up, if the waitlist is onCustomer's language
Nudge to book againCustomerEmailDays after the visit, if you switch it onCustomer's language
Purchase orderSupplierWhatsApp with a link to confirm quantities, prices and dateOn creation; automatic purchasing also emails it with a PDFArabic

What you control

  • Invoices, quotes, credit notes, bookings and purchase orders each have a WhatsApp switch, on from the start.
  • Resend an invoice from its screen whenever you like, even with automatic sending off.
  • Every document has a link you can copy and send yourself on any channel.
  • The book-again email and waitlist offers stay off until you switch them on.

What to know

  • WhatsApp messages are in Arabic; emails follow your customer's language.
  • Messages come from Snad's shared number with your business name at the top, and anyone who replies gets a message pointing them to you.
  • WhatsApp goes to the mobile number on the customer's record, and email to the address saved there.

Questions about how Snad reaches your customers

Three apps send these messages

Run Sales for invoices and quotes, Bookings for appointments and reminders, and Purchasing for purchase orders.

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Free plan, no end date · 7-day trial, no card