Customer loyalty in your currency, across every branch
A balance that brings the customer back: points, cash back or a gift voucher added at checkout in your own currency and spent on the next visit at any branch — with a public wallet they open on their phone, no account needed.
| Customer | Your points | Cash back balance | Last visit |
|---|---|---|---|
| Sara Haddad | 980 | 18$ | 14/09 |
| Omar Khalil | 640 | 9$ | 11/09 |
| Layla Mansour | 1,730 | 52$ | 06/09 |
| Yusuf Najjar | 210 | 0$ | 01/09 |
Key features
Discount at checkout
One dialog on the till shows the customer's three balances, and they choose from them.
The order is settled on the server, and the total never goes negative however many discounts stack.
A wallet on the customer's phone
A fixed link shows the balance, its value, its validity and the date of every addition and deduction.
No account, no password, and nothing is spent from it outside your store.
What did you think of your last visit?
Feedback after the visit
A code on the receipt or an automatic message after payment asks about the visit.
Straight to your Google Maps page, or a form you design: stars, NPS and multiple choice.
Points per unit of your currency at a value you set
Cash back with a rate and a cap per transaction
Gift vouchers with a code, an amount and a validity
A message to the customer about what was added and what is about to expire
From the invoice to the return visit
The loop starts at payment and comes back to it: the balance is added with the transaction, the customer sees it on their phone, spends it on the next visit at any branch, then leaves feedback.
- 1A payment that adds a balanceCalculated on the pre-tax amount, shown to the customer before the total.
- 2On their phoneBalance, value and validity on a fixed link.
- 3Spent at any branchOne balance across all your branches, deducted at checkout.
- 4Their feedbackA code on the receipt or an automatic message after the visit.
What did you think of your last visit?
The balance is in your store's currency, and a voucher can be spent in full or in part.
Three ways to reward, one place for the balance
One balance per customer that follows them between your branches, in your own currency, added and deducted from the payment itself — no cards and no side spreadsheets.
When is a till discount enough, and when do you need a balance?
A discount with no trace
The cashier discounts people they know, and nobody knows the total or who received it. A balance turns the favour into a rule with a report.
A card that gets stamped and lost
A paper card in a wallet is forgotten at home. The link on the phone shows the balance at any branch in any country.
Feedback asked for at the door
A spoken request is forgotten before the customer reaches the car. A code on the receipt and a message after payment arrive at the moment of satisfaction.
The apps the balance passes through
Added and deducted from the payment itself, not from a side spreadsheet
Available on every plan
The loyalty app is available on every plan, and the number of branches does not change the price — what differs is users and how many apps run at the same time.
And the Starter plan begins at zero.
Frequently asked questions about the loyalty program
Try Snad on your own data
Every Snad app is available on every plan. Start 7 days free with no credit card, and switch on what you need today.
Apps that run on one database
Sales
A quote that becomes an invoice in your customer's currency at the rate configured for your branch, and a clear view of what has been collected and what is still owed.
Accounting
Your books in your currency and your invoices in your customers', with an entry created for every movement. A report per branch and a report for the group, with no manual consolidation.
Inventory
Independent balances per warehouse and branch, transfers recorded at cost, and an alert at the reorder point.
Point of sale
A fast till that draws from its own branch's balance and creates its entry, running on any device with nothing to install.
Purchasing
Orders in the supplier's currency, a match between order, receipt and invoice before payment, and a landed cost that reaches the item itself.
Human resources
One employee record holding the contract, attendance and leave, and a payroll run on rules you configure rather than rules assumed for you.
Asset management
A record per asset with its location and custodian, a depreciation policy you configure, and a monthly entry that reaches the books on its own.
Bookings
Manage appointments with an online booking page and email & WhatsApp reminders — and turn every booking straight into an invoice.
Worth knowing beforehand
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