# How to connect a payment gateway in Snad To connect a payment gateway in Snad ERP, open the **Accept payments** page, enter your **National ID / Iqama number**, **IBAN**, business and owner details, then press **Set up payments**. You then move to the payment provider's page to upload your documents. ## Before you start - The system settings permission for your user ([how to grant permissions](https://www.snad.io/en/guide/roles-permissions)). The page shows only to users who have it. - Your organization currency set to Saudi riyal, because the gateway accepts riyals only ([how to edit organization details](https://www.snad.io/en/guide/organization-information)). - The account owner's ID, bank IBAN, and their own email and mobile number. ## Steps 1. **Check your account status.** Open the **Accept payments** page. It carries a **Beta** badge, and your status before you start is **Not set up**. [Details](https://www.snad.io/en/guide/payment-gateways#adv-open) ![The Accept payments page in Snad: the beta notice and the Not set up status](https://www.snad.io/images/guide/payment-gateways/status-en.webp) Image key: (1) The **Beta** badge and its notice · (2) Your status: **Not set up** · (3) **Accept payments** and **Payouts to your bank** 2. **Enter the ID and IBAN.** Under **Business details**, enter the **National ID / Iqama number** and the **IBAN**. Then review the **Trading name (English)** and **Legal name (English)**. [Details](https://www.snad.io/en/guide/payment-gateways#adv-details) ![Business details in Snad: ID number, IBAN, and the English trading and legal names](https://www.snad.io/images/guide/payment-gateways/form-business-en.webp) Image key: (1) **National ID / Iqama number** (required) · (2) **IBAN** (required) · (3) **Trading name (English)**, filled from your organization · (4) **Legal name (English)**, filled from your organization 3. **Complete the entity details.** Review the **Commercial registration number** and **VAT / unified number**, and pick the **Entity type**. These fields are optional. ![Business details in Snad: commercial registration, VAT number and entity type](https://www.snad.io/images/guide/payment-gateways/form-company-en.webp) Image key: (1) **Commercial registration number** · (2) **VAT / unified number** · (3) **Entity type** 4. **Enter the owner's details.** Under **Owner / authorized person**, enter the owner's own **First name**, **Last name**, **Email** and **Mobile number**. [Details](https://www.snad.io/en/guide/payment-gateways#adv-details) ![Owner details in Snad: name, email, mobile and the Set up payments button](https://www.snad.io/images/guide/payment-gateways/form-owner-en.webp) Image key: (1) **Owner / authorized person** · (2) **Mobile number** with the country code · (3) The **Set up payments** button 5. **Submit and finish at Tap.** Press **Set up payments**. You move to the payment provider, Tap, to upload your documents and enter your IBAN. [Details](https://www.snad.io/en/guide/payment-gateways#adv-statuses) 6. **Follow your application.** Come back to the page and press **Refresh status**. The status changes to **Documents under review**, then to **Accepting payments**. [Details](https://www.snad.io/en/guide/payment-gateways#adv-statuses) ## Messages that block saving | Message | Cause | Fix | |---|---|---| | 2 required field(s) still empty | The **Set up payments** button stays disabled while required fields are empty. The number changes with how many are empty. | Fill the fields marked *: the ID, IBAN, the two English names and the four owner fields. | ## Advanced details ### Where do I find the page? The **Accept payments** page is not in the settings menu. You open it by its address after your Snad account address: /dashboard/settings/payments. The page opens for users with the [system settings permission](https://www.snad.io/en/guide/roles-permissions). Everyone else sees an access-denied message. ### What goes to the payment provider Snad fills in what it already holds about your [organization](https://www.snad.io/en/guide/organization-information). The details go to the provider exactly as entered, so don't use placeholders: it checks them against official records. Use the account owner's own ID, email and mobile, not a shared company address or someone else's ID. The ID holder gets a Nafath push on Absher to confirm it themselves. The page states that the documents and IBAN you enter at the provider are never stored by Snad. ### What the account statuses mean **Not set up**: you haven't submitted yet. After you submit it shows **Awaiting your details** until you finish at Tap, then **Documents under review**. **Accepting payments**: your customers can pay by card, but transfers to your bank wait until the document review finishes. **Fully active** means transfers are on too. **Rejected** and **Suspended** are reported by the payment provider, and Snad shows any error it sends on the page. After you submit, details can't be edited here: corrections are made on Tap's page. If the Tap link has expired, press **Get a new link**. Otherwise press **Continue at Tap**. ### After activation: payments, refunds and payouts When the status is **Accepting payments**, **Fully active** or **Suspended**, the page shows the **Payments received** and **Gateway payouts** sections. **Refund** returns the money to the customer's card and the [invoice](https://www.snad.io/en/guide/create-sales-invoice) goes back to unpaid, but it does not issue a credit note. If you cancel the sale itself, raise the credit note from sales ([how to refund a sale](https://www.snad.io/en/guide/create-sales-refund)). **Record a bank deposit** matches what the gateway deposited in your bank with the payments it collected. The difference is the gateway's fee, posted as an expense. ### Fees and currency The page shows **Free while in beta**: Snad takes no percentage of your payments during the beta, and only the provider's own fees are deducted. A per-transaction fee will apply once the beta ends. If your documents are in a currency other than the riyal, the page shows a red warning and you can't take card payments until you change the [organization currency](https://www.snad.io/en/guide/organization-information). ## Common questions ### How do I turn on card payments in Snad? Open the **Accept payments** page, fill the required fields, then press **Set up payments**. You then finish your application with the payment provider, Tap. ### Where do I find the Accept payments page? It isn't in the settings menu. Open it at /dashboard/settings/payments after your account address. You need the system settings permission. ### Does the gateway accept currencies other than the riyal? No. The gateway accepts Saudi riyals only. If your documents use another currency, change the [organization currency](https://www.snad.io/en/guide/organization-information) first. ### Can I edit my details after I submit? Not from this page. After you submit, corrections are made on Tap's own page, because Tap is the one reviewing the documents. ### Are there fees for taking payments? During the beta Snad takes no percentage of your payments, and the provider's fees are deducted. Snad will tell you the fees before they start. ## Read next - [Edit your business details](https://www.snad.io/en/guide/organization-information) — Edit your business details in Snad: name, phone, commercial record, tax ID, country, currency and time zone. Five short steps with screenshots. - [Create a role and set its permissions](https://www.snad.io/en/guide/roles-permissions) — Create a role in Snad and choose what its holders can see and do in each group, then assign it to users. Six short steps with screenshots. - [Create a sales invoice](https://www.snad.io/en/guide/create-sales-invoice) — Create a sales invoice in Snad: pick the customer, add products, choose the payment method and save. Seven short steps with screenshots, plus credit sales. - [Create a sales return](https://www.snad.io/en/guide/create-sales-refund) — Create a sales return in Snad: pick the invoice, set the quantity to return, check the total and save. Six steps with screenshots, plus partial returns. - [Create a receipt voucher](https://www.snad.io/en/guide/create-receipt-voucher) — Create a receipt voucher in Snad: pick the receiving account and the paying accounts, enter the amounts and payment method, then save. Six short steps. - [Set sales settings](https://www.snad.io/en/guide/sales-settings) — Set sales settings in Snad: default customer, selling at a loss, payment methods, preset notes and WhatsApp sending. Five steps with screenshots. - [Snad sales software](https://www.snad.io/en/sales) — Invoices, quotations and sale orders in one place. [Open this screen in Snad](https://app.snad.io/dashboard/settings/payments) - **URL:** https://www.snad.io/en/guide/payment-gateways - **Last reviewed:** 2026-11-04 --- ## About the publisher **Snad (سند)** — a private Saudi software company based in Madinah, founded 2025. Legal form: Sole proprietorship. Commercial registration: 7038154642 VAT number: 310959226500003 Only official domain: snad.io > Snad is a private commercial business-management platform. It is not a > government body, not a bank, and not a government services portal, and it > is not affiliated with any government entity. Any site or app with a > similar name is unrelated to Snad.